Missed Appointments

During the Autumn the following appointments have been missed by patients
September HB 164 RR 91
October HB 200 RR 128
November HB 227 RR 120

930 appointment which were booked and not attended, patients failed to cancel these appointments, which meant they could not be offered to another patient who needed them.
This equates to 232.5 hours of appointments which were wasted, increasing waiting times for patients for routine matters
If you cannot attend your appointment please inform us as soon as possible so we can use the appointment for another patient.
Patients who repeatedly miss appointments are at risk of being removed from the practice list

Date published: 26th November, 2024
Date last updated: 26th November, 2024